Frequently Asked Questions
Everything you need to know about clean beauty and your order.
Are bareMinerals products truly clean and non-toxic?
Yes, we are committed to clean beauty. Our formulas are 100% free of parabens, phthalates, formaldehyde, chemical sunscreens, triclosan, and coal tar. We prioritize mineral-based ingredients that are good for your skin.
How do I find my perfect foundation shade?
You can use our online Shade Finder tool or book a virtual consultation with one of our beauty experts. If the shade isn't a perfect match, we offer free returns and exchanges on all foundation products.
Does bareMinerals test on animals?
No, bareMinerals is a cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return your items within 30 days of purchase for a full refund. Please ensure products are in their original packaging.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also view your order status by logging into your account on our website.
Do you offer international shipping?
Currently, we ship to the United States and select international locations. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.